Convergence Technologies USA was founded by Joshua Huffman with the goal of creating an industry leading technology partner for our clients. Mr. Huffman realized that customer service in our industry was on a decline with many of the companies in our industry. Offshore call centers, long lead times, and a lack of out of the box perspectives had become to common. At Convergence Technologies we pride ourselves on having well trained technicians, programmers, designers, engineers, and support staff. Customer service is the emphasized and this focus on customer service is evident in the attitude and conduct of each team member. The unique perspectives and approaches that we incorporate in our projects allow us to offer our clients solutions that meet their needs and budget. This client focused approach has set Convergence Technologies apart from other companies and allowed us to earn the respect of every one of our clients.
Message from Joshua Huffman:
When I started my career in the technology industry in 2009 our country was suffering through the worst part of what we now call the “Great Recession.” At this time I had hoped to pursue a career in investment banking as opposed to the integration and technology industry. When it was apparent that a job in the investment banking industry would not be available due to the economic climate at the time started looking at other options. I spoke with Geoffrey Beale about his companies RG Convergence Technologies and Custom Systems Integrators which lead to a job offer. Which eight years later lead to my founding of Convergence Technologies USA.
After working for Mr. Beale I quickly realized the commitment to quality and customer service that existed. If a client called at 11pm their call was answered and their needs were met. It was through this commitment to service where I began to see that the real value of a company was in how they treated their clients. What drives this value at Convergence Technologies USA is my team. Without a team of professionals fostering this same commitment to service Convergence would not be the company that it is today.
At Convergence we want clients for life and strive to provide our clients with the best experiences possible.
Joshua Huffman President/Owner
Our mission is to provide reliable solutions to homes and businesses that add value and convenience at a fair price. We achieve this through listening to our clients’ needs, offering best in class customer service, the most advanced technology solutions, and a highly trained and knowledgeable staff.